Everything You Need to Know to Put Your EQ to Work By Travis Bradberry and Jean Greaves (Notes from the journal of Douglas A Smith)   “Our civilization is still in the middle stage, scarcely beast in that it is…

Kerry Patterson, Joseph Grenny, Ron McMillian and Al Switzer Forward by Stephen Covey This is a breakthrough book There are a few defining moments in our life that make all the difference. Many of these moments come from “crucial conversations”…

by Patrick Lencioni Summary Notes by Doug Smith [Words in this type of parenthesis are my thoughts, not necessarily the authors.] Teamwork begins with trust and trust requires overcoming our desire for “invulnerability”.  Trust occurs when people feel they can…